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Forrest Smith

Experience

Recent roles, leadership pods, and collaborations.

Experience

Recent roles and collaborations.

2025

Harristechsolutions · Platform relaunch

Harristechsolutions, a tech support agency, needed to reposition from a services vendor to a strategic product partner. We rebuilt the site architecture around their service ladders, layered in product storytelling, and created a modular CMS so the team can spin up offers as fast as they invent them.

Beyond the marketing layer, I shaped the internal toolkit—component tokens, content models, and QA automations—so their team could sustain the launch momentum without constant developer support.

  • Crafted a headless CMS architecture so the team can launch service pages in minutes.
  • Directed visual language tying together case studies, illustrations, and live data badges.
  • Implemented performance budgets that keep the site sub-1s on Core Web Vitals.
  • Delivered an internal playbook covering content governance, asset specs, and rollout rituals.
Harristechsolutions platform interface

Company

Harristechsolutions

Tech support agency keeping growth-stage SaaS teams running smoothly across multiple regions.

Role

Led creative direction and styling briefings while aligning go-to-market UX, copy, and CMS ops; facilitated weekly workshops, owned QA, and ran deployment + maintenance cadences with the tech support pods.

Tools & stack

Next.js core build with Tailwind + custom CSS theming, Bootstrap prototype sprints, vanilla JavaScript micro-interactions, WordPress companion pages hosted on Hostinger, Sanity CMS playbooks with integrated APIs powering live service calculators, plus workshop toolkits, QA suites, and deployment/maintenance runbooks.